Consulting firm to provide technical assistance for the initial implementation of the Integrated Health Information System (IHIS)

Request for Expression of Interest Country: Kosovo Project ID: P179831 World Bank Credit Name: Kosovo Comprehensive Approach to Health System Strengthening Project Contract Identification No.: XK-MoH-A1.03-CS-QCBS Issued on: 15 May 2026 Strategic Digital Health Partner (SDHP) for IHIS Implementation Oversight and Technical Advisory Background The Government of Kosovo (GoK), through the Ministry of Health (MoH), has received financing from the World Bank in the amount of EUR 20 million to support the Kosovo Comprehensive Approach to Health System Strengthening Project (KOMPAS). This project aims to strengthen governance, quality of care, and efficiency in the healthcare system of Kosovo, positioning digital health as a core pillar of reform. The Integrated Health Information System (IHIS) will play a central role in this transformation. The Department for Health Information Systems (DSISH), under the Ministry of Health (MoH), is responsible for the implementation of IHIS. To ensure successful implementation and oversight of this large-scale transformation, a Strategic Digital Health Partner (SDHP) will be engaged. The SDHP will provide technical advisory, implementation oversight, quality assurance, and support in the development of technical documents and specifications for the systems required under the KOMPAS project. For clarity, the SDHP is defined strictly as a technical advisory and oversight partner. The SDHP is NOT an implementation vendor and does NOT have decision-making authority for procurement processes. Objective of the Assignment: The primary objective of this engagement is to ensure the successful implementation of the IHIS and its components, including the establishment of core systems such as national registries, shared health records, interoperability layers, and advanced clinical applications. The SDHP will support the Ministry of Health and DSISH in ensuring that all components comply with international standards and that all deliverables are al