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Operational Technology Operations Center Support Services

INFORMATION TECHNOLOGY CONTRACTING DIVISION

This requirement is to provide all personnel, management, supervision, tools, materials, and other resources necessary to support the build-out, integration, and operation of the Office of Information and Technology (OIT) Infrastructure and Support Services (ISS) Operational Technology Operations Center (OTOC). This includes network operations, cybersecurity operations, helpdesk/call-center support, and the deployment and sustainment of the Watchtower Mobile Device Management (MDM) platform for operational technology (OT) assets.

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