DA01--FY 27 NYH ISCV DATA RECOVERY SERVICES - 1 YEAR ONLY

Sources Sought Notice Sources Sought Notice Page 5 of 5 *= Required Field Sources Sought Notice Page 1 of 5 This notice is for the purpose of identifying parties having an interest in and the resources to support this requirement for: Philips ISCV Radiographic DICOM Data Recovery Services needed for the VA New York Harbor Healthcare System, Manhattan Campus located at 423 E 23rd Street New York, NY 10010. Background VA New York Harbor Healthcare System has two critical NetGear ReadyNAS 3220 storage systems used to house all Philips ISCV Radiographic DICOM studies from 2007 2020. The primary NAS, XLBACKUP1, contained the active historical repository of patient studies, while XLARCHIVE served as an exact mirror backup. Both systems have experienced hardware failure resulting in complete RAID volume loss. What happened: Both NETGEAR ReadyNAS 3220 systems failed, resulting in loss of both RAID6 volumes. Hardware details: 2× NETGEAR ReadyNAS 3220 NAS systems 12 disks per NAS, 12 disks per volume Disk type: SATA 2.0 TB, model WD20000FYYZ 01UL1B1 RAID configuration: RAID 6 Objectives & Scope The Manhattan VA NYHHS requires professional forensic data recovery services to restore patient Radiographic DICOM studies (Year 2007 Year 2020) lost due to the RAID volume failures described above. The vendor's work is divided into custody/handling, recovery, and secure destruction obligations as follows: Custody, Imaging & Recovery Pick up or receive labeled drives from VA. Every individual who handles or works on the drives must complete and sign a VA Chain of Custody form. Forensically image all original NAS disks (no intrusive work on originals, unless physical repair of a disk is necessary to enable imaging). All accessible DICOM studies (Year 2007 Year 2020) are restored. Metadata and directory structure are intact and properly associated with studies. Delivery & Data Destruction Provide recovered datasets on externally accessible media. Ensure recovered datasets can be success