R408--FY27 Lean and High Reliability Organization Transformation Support

SOURCES SOUGHT NOTICE Lean/HRO Transformation Consulting, Training, Coaching, and Implementation Support Orlando VA Healthcare System (OVAHCS) 1. Purpose and Notice Type This Sources Sought Notice is issued solely for market research and acquisition-planning purposes. It is not a solicitation, request for proposal, request for quotation, invitation for bid, or promise to issue a future solicitation. Responses will assist the Department of Veterans Affairs (VA) in identifying qualified sources and determining an appropriate acquisition strategy for Lean transformation and High Reliability Organization (HRO) consulting, training, coaching, and implementation support for the Orlando VA Healthcare System (OVAHCS). The Government is particularly interested in the availability and capability of small business concerns, including certified Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran-Owned Small Businesses (VOSBs). A response does not create any contractual obligation, and respondents should not submit proposals or pricing offers at this time. 2. Background OVAHCS is assessing industry capability to support an integrated Lean and HRO transformation. OVAHCS has established strategic priorities and has deployed, or is deploying, a Daily Management System (DMS) designed to help leaders, managers, and frontline employees identify, escalate, and resolve problems at the appropriate organizational level. The contemplated support would strengthen leadership behaviors, workforce capability, visual management, tiered accountability, structured problem solving, process improvement, and sustainment. The objective is to embed repeatable improvement practices that advance access, quality, safety, workforce engagement, and operational performance. 3. Applicable NAICS Code The anticipated North American Industry Classification System (NAICS) code is 541611 Administrative Management and General Management Consulting Services. Respondents should identify whether thi