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Digital Government Rapid Assessment & Action Plan Development
Office of the Prime Minister - Information Communications Technology Authority
In advancing the national VISION 2030 Jamaica goals, the Government of Jamaica (GOJ) recognizes that a prosperous Jamaican economy (Pillar 3) with empowered citizens (Pillar 1) requires a resilient, robust and efficient digital infrastructure, serving as the foundation for modern, digital government services. The build-out of a national digital service framework is essential to reposition government services around citizens’ needs - shifting from a model that requires citizens to come to government to one where government is digitally available anywhere, in a simplified, secured and accessible manner. In April 2024 the World Bank Group (WBG) conducted a Digital Economy Assessment (DEA) of Jamaica’s digital landscape. The purpose of the DEA was to identify gaps and make recommendations on policy, strategic and operational issues across Six (6) pillars; digital infrastructure, digital public platforms, digital financial services, digital businesses, digital skills and the trust environment. The findings revealed, among other things, the need to: Strengthen institutional capacity and accelerate the implementation of the data privacy/data protection framework; Improve the affordability of internet services by, inter alia , strengthening competition in the telecommunications market; Address certain barriers that currently impede the inclusive and productive adoption of digital technologies; and Continue the modernization of the digital financial services ecosystem. Considering the foregoing and following discussions with the WBG and other Government entities, it was proposed in July 2025 to develop a Foundation for Digital Government Transformation (FDGT) programme. To facilitate expediting the scoping and design of the FDGT, the WBG has provided a Grant to the GOJ, through the Office of the Prime Minister (OPM). The Grant is administered by the Information and Communications Technology (ICT) Authority. This Consultancy is a preparatory assignment under the Grant and is
Development of LMIS's IT systems
Ministry of Labour and Social Security
Government of Jamaica Ministry of Labour & Social Security SOCIAL PROTECTION FOR INCREASED RESILIENCE & OPPORTUNITY PROJECT Loan No.: 9652-JM REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES – FIRM – INITIAL SELECTION) Assignment Title: The Development of the Labour Market Information System (LMIS) Information Technology (IT) Systems. Reference No.: JM-MLSS-386331-GO-RFP The Government of Jamaica/Ministry of Labour & Social Security has received financing from the World Bank toward the cost of implementing the Social Protection for Increased Resilience and Opportunity (SPIRO) Project and intends to apply part of the proceeds for consulting services for the Development of the Labour Market Information System (LMIS) Information Technology (IT) Systems. Objective of the Consultancy: To develop the LMIS IT Systems to enable the MLSS to automate key components of its new business process model and deliver improved, international-industry-standard public employment services (PES) to the Jamaican population. The PES will be able to register job seekers and employers, collect essential data, profile job seekers, identify barriers to employment, develop employment and action plans, and refer individuals to jobs and other services. The system will enable data sharing among key institutions and partners within and outside the MLSS. The LMIS will also support the implementation of the GOJ's new Unemployment Insurance Scheme. Duration of the Consultancy: The estimated implementation period is twenty-four (24) months as follows: twelve (12) months of systems development and twelve (12) months of system warranty and implementation support services. Selection Method: Applicants will be shortlisted based on the submission’s responsiveness to the eligibility criteria outlined in the Initial Selection Document (ISD). Applicants must meet the eligibility requirements specified in Table 1 – Qualification Criteria . Those whose applications are deemed substantially responsive wil
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