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Provision of Employee and Family Assistance Program (EFAP) Services.

Public Service Delivery

The Government of Manitoba is inviting proposals from qualified Vendors to provide comprehensive Employee and Family Assistance Program (EFAP) services for eligible employees and their immediate family members. The required services include counselling, intake and assessment, crisis and critical incident response, prevention and early intervention programming, workplace supports, reporting and governance, and related services, as detailed in Appendix B – Scope of the Deliverables. Vendors must demonstrate the ability to deliver services across Manitoba, including urban, rural, remote, and northern locations, using a combination of in-person, telephone, and virtual service delivery models. This RFP is being issued through MERX. Vendors must review all solicitation documents and submit their proposals electronically in accordance with the submission instructions. All inquiries regarding this RFP must be submitted in writing to bids@gov.mb.ca only. Vendors must include the subject line: “EFAP RFP 30608 – Inquiry” in all correspondence. Manitoba will not respond to questions submitted through any other method or directed to any other contact. This procurement is subject to applicable trade agreements, including the Canadian Free Trade Agreement (CFTA) and the New West Partnership Trade Agreement (NWPTA). Manitoba will conduct this procurement process in accordance with its obligations under these agreements.

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