Legislated Program Audit of Wage Loss Benedits

The WCB is inviting your firm to submit a Proposal for the following: to conduct a cost, efficiency, and effectiveness audit of the WCB's Wage Loss Benefit Program, including preparing detailed written reports based on this review. Description of Services The WCB requires the Contractor to perform the following services: The Contractor shall conduct a cost, efficiency and effectiveness audit of the Wage Loss Payment Program in accordance with the scope described herein. The audit will be a program audit, focusing on the internal administration of the Wage Loss Benefit Program. The audit shall: a.Collect the qualitative and quantitative information necessary to assess the WCB's ability to administer the Wage Loss Benefit Program in an efficient, effective and value-added manner; b.Include a jurisdictional review to benchmark WCB processes against other Canadian workers compensation boards or similar entities; c.Focus on WCB's application of the various wage loss benefit policies and overall administration of the Wage Loss Benefit Program, assessing the efficiency and effectiveness of processes, procedures and controls in place; d.Assess the effectiveness and efficiency of processes in place to identify worker categories for the proper application of payment policies; e.Recommend changes to policies and processes that reduce the complexity of calculations while maintaining compliance with the WCA, with the goal of reducing manual calculations; f.Recommend standards for sufficient and appropriate evidence to support wage loss payments that reduce administrative effort while meeting policy requirements; and g.Include any other recommendations the Contractor considers appropriate to enhance the cost, efficiency and effectiveness of the Wage Loss Benefit Program. At the conclusion of the audit, the Contractor shall provide the WCB with the following deliverables: a.A draft report ("Draft Report") which, assuming a start date of November 30, 2026, shall be submitted to the