RFI-Enterprise Content Management Assessment

Request for Information Enterprise Content Management Assessment 1. Purpose of this Request for Information (RFI) 1.1 Defence Construction Canada (DCC) invites suppliers to submit information regarding current state assessment approaches, implementation approaches, Enterprise Content Management (ECM) tools market research, and related services that may support DCC’s future-state ECM requirements. 1.2 Suppliers are highly encouraged to respond to this Request for Information, as it provides an opportunity to submit feedback that DCC will carefully consider as part of its efforts to improve and finalize requirements, enhance its understanding of market capabilities, and inform a potential subsequent competitive process. 2. Context 2.1 DCC is a Crown Corporation, accountable to the Canadian Federal Government through the Minister of Government Transformation, Public Works and Procurement. 2.2 DCC provides innovative and cost-effective contracting, construction management, infrastructure and environmental services, and lifecycle support for Canada’s defence requirements to our Client-Partners, such as the Department of National Defence (DND). 2.3 DCC currently has Laserfiche for ECM and various other software tools to manage its unstructured information. There is uncertainty where tools overlap and if the environment is modern enough to meet business needs. 3. Project Requirements 3.1 The project is currently in the definition phase and DCC intends to assess its current Information Technology (IT) content management environment and determine whether a new or improved ECM tool is required to support information management, enterprise content management, collaboration, compliance, and business enablement. 3.2 As part of the future planned assessment that is anticipated to be awarded to a vendor via a competitive process, DCC is interested in understanding what technology or business processes are not in place or not meeting business expectations. This involves: 3.2.1 Dete