RFS 2026-03 Consulting Services - Operating Model Review

Request for Services Consulting Services – Operating Model Review RFS Number: 2026-03 Issued: October 22, 2026 Closing Date: November 11, 2026 1:00PM EDT Table of Contents 1. Introduction 3 1.1. Invitation to Submit. 3 1.2. About OntarioMD. 3 1.3. OntarioMD’s Business Need. 4 2. Procurement Process 5 2.1. RFS Coordination. 5 2.2. Procurement Timetable. 5 2.3. Submission Requirements. 6 2.4. Evaluation Process. 7 3. Terms and Conditions 8 4. Requirements 10 4.1. Role. 10 4.2. Scope of Work. 10 1. Background and Context 10 2. Engagement Objective and Desired Outcomes 10 3. Scope and Guiding Parameters 10 3.1 In Scope. 11 3.2 Out of Scope. 11 4. Work Plan 11 Phase 1: Mobilization and Future-State Design Criteria. 11 Phase 2: Current-State Assessment and Targeted External Insight. 12 A. Organization, Roles, and Capacity. 12 B. Service Delivery and Integration. 12 C. Process, Technology, Data, and Automation. 12 D. Focused External Insight 12 Phase 3: Future-State Operating Model, Resource Model, and Roadmap. 12 A. Future-State Operating Model 13 B. Resource and Cost Model 13 C. Implementation Roadmap and Measurement 13 5. Methodology and Engagement Expectations 13 6. Deliverables and Acceptance Requirements 14 7. Timeline and Governance 14 4.3. Experience and Proposal Requirements. 15 Appendix A – Standard Consulting Form 16 Appendix B – Conflict of Interest Declaration 17 Appendix C – Respondent References 19 Appendix D – Respondent Experience Template 20 Appendix E – Pricing 22 Introduction Invitation to Submit This Request for Services (“RFS”) is an invitation to Vendors to put forward a Submission for the provision of an operating model review as described in Section 4. Each Vendor filing a submission is called a “Respondent” in this RFS. In responding to this RFS, you will be deemed to have taken into account all the terms and conditions in the RFS and to be willing to enter a Statement of Work using the OntarioMD standard form for consulting contracts (Appendix A)