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Passenger Intercept Survey

Canadian Air Transport Security Authority

Notice of Proposed Procurement constituting a Tender Notice under the CFTA. 1.0 Introduction The Canadian Air Transport Security Authority (“CATSA”) is a Crown corporation with headquarters at 99 Bank Street, Ottawa, Ontario, Canada, K1P 6B9. CATSA is responsible for the delivery of consistent, effective and efficient screening of passengers and non-passengers in designated airports. Further information about CATSA can be obtained at www.catsa.gc.ca. 1.1 Estimated Contract Value $2,947,000 2.0 Description CATSA has a requirement for passenger intercept survey services at designated Canadian airports. The survey data collected under the resulting Contract will be used by CATSA to measure passenger experience, support operational and communications initiatives to calculate CATSA’s Customer Satisfaction Index (“CSI”), and support performance measurement programs, including the profit plan applicable to CATSA’s screening contractors, as further described in Schedule “A” (Statement of Work). For details see the RFP. 3.0 Procurement Method This RFP establishes an Open Tendering process to enter into a non-exclusive Contract 3.1 Buy Canadian – Supplier Eligibility Restrictions This RFP incorporates CATSA’s Buy Canadian requirements, which restrict eligibility to Canadian Suppliers. Only Canadian Suppliers are eligible to submit a proposal, and Bidders that do not meet this criterion will be ineligible. Additional eligibility requirements and definitions are provided in the RFP. 4.0 Term of Resulting Contract It is anticipated that the term of any resulting Contract will be for an initial term of five (5) years, renewable for five (5) one (1) year optional period at CATSA’s sole option. 5.0 Address for Submission of Questions and Proposals/Responses; Question Acceptance Deadline and Closing Date The question acceptance deadline and the closing date are set out in the “Dates” section above. CATSA may extend either or both of such dates. Questions and proposals/responses must

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