Provision of debit card services to facilitate payment of Daily Subsistence Allowance (DSA) and travel-related expenses

The United Nations (UN) is seeking Expressions of Interest (EOI) from qualified companies interested in an upcoming solicitation for the establishment of a contract for the provision of debit card services. The debit card solution is primarily intended to facilitate the payment of Daily Subsistence Allowance (DSA) and travel-related expenses for participants attending conferences and meetings organized by the UN. The debit card can also be used for petty cash low value purchases. The cards will be used globally for: • In-person (point-of-sale) transactions • Online payments • Cash withdrawals at ATMs or over the counter The selected contractor will be expected to provide a comprehensive debit card solution. Specific Requirements/Information 1) Platform Requirements The contractor shall provide a secure, web-based platform enabling the United Nations to: • Remotely and simultaneously load multiple cards • Monitor and control card usage • View cardholder account balances • Access real-time transaction data • Generate and download reports (Excel and PDF formats) • Analyze card usage through reporting tools • Self-registration of cardholders • Acceptance of terms and conditions for service access • Role-based categorization (e.g., employees, delegates) • Profile management by cardholders • Visibility of user activity and usage data for the UN 2) Cardholder Capabilities The platform shall allow cardholders to: • Access their accounts securely using dual authentification • View balances and transaction details (in both card currency and transaction currency) • Upload and manage expense receipts and justifications • Generate and download expense statements (Excel format) • Block/unblock cards • View and reset card PIN securely - Ability to search for user ID and reset password 3) Security Requirements • Strong Customer Authentication (SCA) for platform access and PIN viewing • Authentication methods must support global mobile phone numbers • The contractor shall consult wi