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Tenders in Temporary staffing services
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Prestations de gardiennage et accueil au CINES
CINES
La présente consultation a pour objet : • D’une part, le gardiennage et la surveillance du site du CINES, • D’autre part, l’accueil physique et téléphonique sur le site du CINES, L’objectif de ce marché est d’assurer une présence humaine sur le site du CINES 24h/24 tous les jours de l’année comme suit : • Un accueil physique et téléphonique au sein du CINES de 07h30 à 17h45 du lundi au vendred
26-011 - Emergency Call Monitoring Services
Broadland Housing Association Limited
This Invitation to Tender (ITT) from Broadland Housing Association Limited (Broadland) and Orwell Housing Association (Orwell) is issued to potential suppliers (tenderers) for the purpose of submitting a tender for the supply of an Emergency Call Monitoring telephone answering service. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Norwich:-Alarm-systems./5G58NSYZDQ To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/5G58NSYZDQ
Hedyn Out of Hours Call Handling Services Preliminary Market Engagement
Tai Hedyn Limited
Tai Hedyn Limited, trading as Hedyn, was formed on the 1st April 2025 following the merger of Melin Homes Limited and Newport City Homes Housing Association Limited. Hedyn is now the second largest housing association in Wales, operating across South-East Wales within the local authority areas of Newport, Torfaen, Monmouthshire, Blaenau Gwent and Powys. Hedyn owns and manages approximately 15,000 properties of mixed tenure, including social rented homes, leasehold properties, shared ownership homes, supported housing and communal residential buildings. Hedyn is undertaking this pre-market engagement exercise to gather information that will help inform the future procurement of its Out-of-Hours Call Handling Service. Hedyn requires a service provider to manage and provide out of hours handling services outside of normal business hours. Through a Microsoft Forms questionnaire, Hedyn is seeking feedback on current market practices, service delivery models, innovation, and best practice to support the development of Hedyn's future requirements and specification. Hedyn are particularly interested in understanding opportunities to improve service efficiency and resident experience, as well as any emerging trends or developments within the sector. Suppliers are invited to complete the questionnaire using the link provided below. The questionnaire will close on the 17th November at 12pm. Responses will be reviewed as they are received and will be used to help inform Hedyn's future service requirements, specification, and procurement approach. Microsoft Forms Link: https://forms.cloud.microsoft/e/azJNCpGxb0 This exercise is for information-gathering purposes only. Any costs incurred in responding to this questionnaire will not be reimbursed by Hedyn. Information provided may be used to help inform the development of the service specification, procurement strategy, and future requirements.
Concession de service public pour la gestion du service de téléassistance du Département de Seine-et-Marne
Département de Seine-et-Marne
Concession de service public pour la gestion du service de téléassistance du Département de Seine-et-Marne — Le contrat concerne un dispositif de téléassistance destiné aux personnes âgées et aux personnes handicapées vivant à domicile. La gestion du dispositif comporte : l’installation, la maintenance et le dépannage des équipements de téléassistance au domicile des abonnés ; la gestion administrative et financière des abonnements ; la gestion des appels en provenance des abonnés 24h sur 24, 7 jours sur 7 etc. Rémunération du concessionnaire assurée par les recettes tirées de l’exploitation du service. Versement au concédant d'une redevance dans les conditions définies par les documents de la consultation.
For the provision of Out-of-Hour Emergency Service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service
Oldham Metropolitan Borough Council
To meet legal requirements to provide an out-of-hour emergency service for households who are at risk of homelessness outside of standard operating times. Out of Hours emergency housing options telephone service. The successful contractor will undertake the duties outlined within the Out of Hours Contract enabled the Local Authority to continue to fulfil its statutory responsibilities and provide emergency out of hours housing advice and support. The Out of Hours Emergency Homelessness Support Service is a telephone-based service that residents can contact outside of usual office hours: Monday - Friday 5pm-9am overnight support, and Saturday - Sunday 24hours support inclusive of bank holidays. Based on historical spend it is estimated the new contract spend will be circa £125,000 per annum. This figure does not guarantee the Contract value or spend.
03-2026 - Centre d’appels destiné à l’information de consommateurs et Serveur Vocal Interactif du service Energie-info du médiateur national de l'énergie
Médiateur national de l'énergie
La présente mise en concurrence est engagée en vue d’exécuter des prestations : - d’exécution d’une activité de support téléphonique de premier niveau du service consommateurs Energie-Info — appelée « Front Office » ; - et de mise en place, d’exploitation et de maintenance d’un Serveur Vocal Interactif, portail d’accueil du service consommateurs Energie-Info.
PRESTATIONS D'ACCUEIL (PHYSIQUE ET TELEPHONIQUE), DE VAGUEMESTRE ET SERVICES ASSOCIES POUR L'EFS PACA-CORSE
EFS PACA CORSE
La présente consultation a pour objet des prestations d'accueil (physique et téléphonique), de vaguemestre et services associés pour l’EFS région PACA Corse.
Transport Hub and Services
NHS Lanarkshire
NHS Lanarkshire Health Board, a statutory body constituted pursuant to the National Health Service (Scotland) Act 1978 (“the Board”), wishes to procure an integrated transport single booking and scheduling service (“the Service”).
DVSA contact centre additional capacity - Call Surges
Driver and Vehicle Standards Agency
This is for the provision of call centre resource as a business contingency. This will provide support with unforeseen call volumes in the event of a call sugre, such as during the COVID-19 pandemic. DVSA therefore requires the ability to scale up its call handling capacity, at short notice, enabling it to manage any future demand should it be needed.
Homes England - Help to Buy Mortgage Administrator
Homes England
Since 2013, Homes England (HE) have delivered several 'help to buy' equity loan schemes including the First Time Buyers Initiative, HomeBuy Direct, FirstBuy, the London Wide Initiative, as well as the Help to Buy (HtB) Equity Loan scheme itself. We refer to these collectively in this document as "Help to Buy" (HtB)
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