First Cyber Security Tooling & Managed Services Tender

Lot - 1: FRH Cyber Security Tooling & Managed Services for GWR & AWC AI-powered managed cybersecurity is essential to counter a threat landscape marked by short attack timelines and sophisticated automated attacks. To address this, the organisation will procure a single integrated 24/7 managed security service covering Email Security, Network Detection and Response (NDR), Endpoint Detection and Response (EDR), and Security Information and Event Management (SIEM). The solution uses AI-driven automation, machine learning, and a managed SOC model to deliver real-time detection, triage, containment, and recovery across the estate. Automated detection and response reduce alert fatigue, cut mean time to respond (MTTR) and eliminate workflow bottlenecks that inhibit manual or traditional SOC operations. AI-powered response enables machine-speed containment for threats detected anywhere across the network, endpoint, email, and cloud services, while ensuring seamless integration of new and existing tooling. *- Strategic Objectives Enhance Threat Detection and Response Capabilities: Use AI-powered analysis and automation across email, endpoints, networks, and cloud environments for real-time detection and disruption of evolving threats, including zero-day attacks and business email compromise. The service provides real-time, data-driven insights and analytics, ensuring high-fidelity detection and response across all monitored domains. Reduce Dwell Time: AI automation enables rapid correlation and response, reducing dwell time from days to minutes in managed environments by minimising manual analysis lags and increasing accuracy through automated playbooks for containment actions. Ensure Regulatory Compliance: Continuous monitoring, automated reporting, and audit-grade response documentation support compliance mandates (e.g., GDPR, NIS2) and provide ready evidence for regulatory investigations. Ensure alignment and certification to industry best practices CSO/IEC 42001 (Artifi