Wakefield Council staff survey

Wakefield Council wishes to engage with the market to understand it's requirements for a staff survey. The survey should increase participation, build strong confidence in anonymity, generate actionable insight, and ensure inclusive access for colleagues. Wakefield Council employs approximately 5,000 staff (excluding Schools) across five directorates: Children and Young People (CYP), Adults and Health, Resources, Chief Executive, and Regeneration Environment and Economic Growth. Recent staff survey completion rates have declined from 43% in 2021 to 31.6% in 2023, with a target of 50% completion rates going forward. Internal insight shows high willingness to participate, but key barriers include concerns about anonymity, limited visible action following surveys, accessibility challenges, and overly complex reporting. The Council's ambition is to strengthen staff voice, improve insight for managers, and support delivery of its People Strategy by creating a more engaging, accessible, and actionable survey approach