National Framework Agreement for the Provision of Prescription Hub Services (Stoma and/or Catheter)

This framework is for the provision of a centralised advice and repeat prescription hub for patients with a stoma or long-term catheter, and a pre- and/or post-operative care support service to support stoma patients. The prescription hub will take responsibility for patients' on-going prescriptions and deal with any identified issues to prevent care escalation, removing responsibility from GPs behalf within participating ICSs. This will be supported by specialist nurses who would be able to offer advice, repeat prescriptions and urgent response to support patients, as well as annual reviews. The pre- and/or post-operative care support would include care for stoma patients pre- and/or post-operation, as required by the Participating Authority. Using specialist nurses as part of this prescription service gives easier access for patients to specialists who are best able to support with any problems and also with finding the best appliances/equipment for them to improve their quality of life. Centralising the system allows for prescription guidance to be applied consistently and ensure items issued are cost effective and the quantities supplied are in line with the patients' clinical needs. It also frees up GP time and would be expected to reduce complications through more regular patient interactions, all of which should deliver both cost reductions and improvements for patients. The provision will be split into five Lots: Lot 1 - Stoma Prescription Service Lot 2 - Catheter Prescription Service Lot 3 - Stoma and Catheter Combined Prescription Service Lot 4 - Stoma Pre- and/or Post-Operative Care Support Lot 5 - Combined Stoma Service (Lots 1 and 4) This is a Framework under The Health Care Services (Provider Selection Regime) Regulations 2023 and The Health Services (Provider Selection Regime) (Wales) Regulations 2025. In accordance with Regulation 17 of The Health Care Services (Provider Selection Regime) Regulations 2023 and Regulation 17 of The Health Services (Pro