MoneyHelper Pensions Dashboards (MHPD) - Website Video Content

SUMMARY The Money and Pensions Service (MaPS) wishes to engage with the market to understand the range of website video content solutions available. This market engagement may then lead to a Proof of Concept (PoC) trial and testing opportunity. OVERVIEW OF THIS RFI The requirement for this Request for Information (RFI) is provision of information regarding website video content solutions that are appropriate for the requirements of the Money Helper Pension Dashboard (MHPD), developed by the Money and Pensions Service (MaPS). Secondly, to ascertain whether suppliers are interested/able to deliver Proof of Concept (PoC) testing on whether video based explanations improve consumer understanding of pension information displayed on MHPD. When considering ability to deliver requirements, please assume consumer testing is to be completed in Q4 2026/Q1 2027. Indicative PoC value - £15K to £25K approx. (inc VAT) NOTE: This value is for the Proof of Concept only. It is not the anticipated value of any subsequent solution. PoC start date - October 2026 PoC end date - June 2027 This is an indicative timescale, dependent on the methodology of the supplier carrying out the PoC. MaPS anticipates substantial activity during the initial requirement building stage and the final reporting/reviewing stage. The rest of the PoC duration, frequency of activity will be dictated by the supplier with MaPS providing subject matter expertise oversight. Based on the information obtained from the RFI exercise, MaPS will decide to progress to a separate procurement of quotation process the PoC. BACKGROUND The Pensions Dashboards will be a new UK-wide digital service that will allow individuals to securely access information about all their pensions in one place - online, via computer, tablet, or mobile device, at a time of their choosing. The first publicly available pensions dashboard will be the MoneyHelper Pensions Dashboard (MHPD), hosted on MaPS's MoneyHelper website - the consumer-facing mo