Learning Management System
Wrexham County Borough Council
Questions and Responses: Q. How many users would the platform need to support in total, and how many would be external organisations accessing training services rather than council employees? A. The Council currently holds 3,000 licences, of which 2,658 are in use. Of the active users, approximately 2,029 are internal Council staff, with the remaining users comprising external organisations accessing training services. Q. Please clarify whether external organisations require their own administrators and segregated reporting, or whether Council staff will administer all learners centrally. A. External organisations do not require their own administrators. All learners will be administered centrally by Council staff. Q. Supplier eligibility: Can an India-registered company participate and provide remote delivery and support? A. No. Suppliers must meet the eligibility requirements set out within the procurement documentation. Q. Existing LMS: Is the Council looking to replace its current learning platform, or considering options to retain or upgrade it? A. The Council is open to both options and welcomes proposals for either a replacement solution or an enhanced/upgraded version of the existing platform. Q. Technical requirements: Are equivalent LMS features acceptable, and which Zellis HR system and integration method are currently used? A. Equivalent functionality may be considered; however, acceptability will depend on the extent to which the proposed features meet the Council’s requirements. The current HR system is Zellis, and user data is transferred to the LMS via CSV file uploads. Q. Budget: Does the estimated £70,000 cover implementation, licensing and support for the full contract period? A. Yes. The estimated contract value of £70,000 includes implementation, licensing and support for the full contract period. BACKGROUND Wrexham County Borough Council (WCBC) are looking to engage the market with the potential of procuring a Learning Management System (LMS) t
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