Sanctuary Care – Window Cleaning and Gutter Cleaning/Clearance Services

Sanctuary Care is undertaking Preliminary Market Engagement (PME) with prospective suppliers and other interested organisations operating within the window cleaning and gutter cleaning services market. This engagement will help inform the procurement strategy and future contracting approach for potential outsourced service contracts. Sanctuary Care operates 108 not-for-profit care homes across England and Scotland and has provided residential, nursing, dementia, palliative and respite care for more than 25 years. The requirement is expected to include the provision of planned and, where required, reactive external & internal window cleaning as well as gutter clearing across Care Homes. The scope is expected to include: • external window cleaning, including glass surfaces, frames and sills; • internal window cleaning within communal areas, where required; • cleaning of conservatories and other relevant glazed areas, where applicable; • planned gutter cleaning and clearance, including the removal of leaves, moss, silt, vegetation and other debris; • cleaning and clearance of downpipes and hopper heads and the removal of blockages to restore the free flow of rainwater; • visual inspection of gutters, joints, brackets and downpipes; • identification and reporting of defects or maintenance requirements; • provision of appropriate photographic and/or service completion evidence; and • reactive attendance for blocked gutters and downpipes, where required. The estimated contract value, initial contract term and any extension options remain under development at this stage. Supplier feedback is sought on contract duration and commercial arrangements that would support competitive and sustainable delivery. Further details will be provided in any subsequent procurement notice and documents. Purpose of the Engagement The purpose of this preliminary market engagement is to obtain supplier feedback to help Sanctuary Care develop its requirements and procurement strategy. Intereste